Help Center


Shipping Method

What is the price?

Why didn't my shipment come in one package?

Where do you ship?

How do you ship?

Shipping Times

How long will it take for my order to be delivered?

How can I track my order?

When will my tracking information appear?

Why can't I track my order on your website?

Why is my shipment status unchanged?

Why do I have to pay an extra fee to my shipping company?


Payment Questions

How can I pay for my order?

What currency are you using on the website?


Refund Questions

What if I my order hasn't turned up?

What if I need a refund?

Best Practices


Payment Questions

How do I place an order?